Ways to use SMS

Below are very few mentioned from a wide range of categories and segments where sms is use as a powerful tool

Ways to Use SMS

Hospital / Health Care / Medical
• An SMS reminder (with date and time stated) can be sent to patients about upcoming appointment
• Internal staff communication
• Inform status of medical reports for collection

Hotels / Resorts / Restaurant
• Send SMS promotions to drive business growth during low peak. For example discounted room package
• Room vouchers or rebate vouchers can also be sent via our voucher campaign
• Customers feedback can also be collected via survey campaign

• Notifications can be sent on premium renewal / new policy
• Remind customers on policy expiry date
• Birthday / seasonal greetings to show appreciation

• Purchase confirmation can be sent via SMS
• Notify latest product offerings / promotional items
• Update customers on the purchase status

Shopping Centres / Department Stores
• Rental due date reminder for tenants
• Maintenance/emergency works notification
• Retail space for sale notification
• Update members/customers of any ongoing sales/promotions
• Member’s day sales/ exclusive promotion notification

Travel & Tour
• Send holiday package promo/super deal
• Travel fair invitation to inform venue, date and booth number
• Get extra discount / freebies when visit the booth
• Travel itineraries
• Flight time changes
• Alerts on delays, changes or cancellation

• A ticket number can be sent via SMS and acts as the paper ticket
• Flight crews and staff are able to receive updated information on time
• Send SMS reminder to passengers about departure time, ensuring passengers get on board on time
• An SMS notifying flight delay can be sent to all relevant passengers to avoid any interruption
• Promotional messages (such as zero air fare) can be sent to the public to increase response rate during low season

• Service reminders can be sent to remind customers that their vehicles are due for service
• Test drive invitation can be sent to potential and existing buyers to create awareness
• Free service SMS vouchers can also be given to customers to show appreciate on their loyalty to be sent at once to all related groups

Banking / Credit Card / Finance
• Payment transfer information
• Authentication and access control Alerts on new or changed conditions, statement reminders, loan application approved/declined, balance enquiries, fraud and transaction alerts Application status notification

Added security
• send automate message whenever the card is used
• Due / late payment reminder
• Over credit limit alert

Mobile App
• Send One-Time-Password (OTP) or verification code upon first activation
• Get users to download your app directly from the text received

Direct Selling / Network Marketing
• Bonus notifications can also be sent to every member of the group (up line and down line) to receive the bonus
• Group communications on seminars or new product launching can be sent at once to all related groups
• Entertainment (Night Clubs, Cinemas
• Updates of all forthcoming shows

Booking confirmation
• Send latest news and updates
• Send weekly / monthly promotion update
Logistic & Transportation
• Communicate with recipients in regards to the delivery time
• Update customers about real time information on delivery status
• Team members are able to get their latest information about shifts and routines

Event Management
• Notify public about any upcoming events in order to create awareness
• A gentle SMS reminder can be sent to event attendees to confirm attendance and arrangement in advance
• An immediate and accurate message can be sent to attendees in the case of changes in time and / or locations and other items of interest

Gym / Fitness Centres
• Member get member campaign SMS
• Inform members of any class changes/cancellation
• Send gym / fitness package promotion
• Inform of new branch opening / event invitation
• Send body fitness/exercise tips
• Membership renewal notification

Higher Education / Colleges / University

• Notification of results awaiting collection
• Schedule of teachers and classes
• Confirmation of enrollment
• Send exam results / change of exam times or timetables
• Alert students to any current / upcoming events
• Inform students of course payment due date

NGO / Charity / Church
• Keep in touch with members about upcoming events, meetings, functions and other news
• Important meeting announcement can be made immediately to the key persons at the right time
• An SMS with noble words can be sent to members every day to encourage the members

Property / Real Estate
• Send notifications to potential / ready buyers or sellers on units to rent or sell
• Appointment reminders can be sent 1 day prior the house viewing

The above are very few mentioned from a wide range of categories and segments where sms is use as a powerful tool